FAQ

  • What payment methods do you accept?
  • How can I get a refund?
  • Where is my refund?

Payment

What payment methods do you accept?

We accept the following credit cards: 

Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay, Google Pay. 

How can I get a refund?

If you wish to get a refund please reach out to István on webshop@intrudair.com title: Refund request.

Where is my refund?

The refund process may take 5–10 business days to complete. Once the refund has been issued, we will send you an email containing proof of the transaction. Please note that the refund processing period begins from the date the refund is issued.